General Policy

1.  General

  • This Website is owned and operated by Raadwika Silks.
  • By using our Website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other policies displayed on our Website.
  • We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Services

  • We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, texture, or finish may occur due to lighting, digital screens, or natural fabric differences.
  • Availability of products is subject to stock. We reserve the right to cancel or refuse any order if the product is unavailable.

3. Orders & Payments

  • Orders are confirmed only upon receipt of full payment.
  • We accept payments via secure third-party gateways. By providing your payment details, you authorize us to process the payment.
  • We are not responsible for delays or issues caused by payment gateway errors, bank failures, or incorrect details provided by you.

4. Shipping & Delivery

  • We ship to all pin codes across India through our logistics partners.
  • Delivery timelines are usually within 15 days from the date of order, though delays may occur due to external factors.
  • Please refer to our Shipping & Delivery Policy for complete details.

5. Returns, Exchanges & Refunds

  • Returns and refunds are governed by our Return & Refund Policy (available on the Website).
  • Products that are custom-made, altered, or used are not eligible for return.
  • Any refund will be processed to the original payment method within the timelines specified in our Refund Policy.

6. Intellectual Property

  • All content on this Website, including logos, images, product designs, text, and graphics, is the property of Raadwika Silks and protected under applicable copyright and trademark laws.
  • You may not reproduce, copy, distribute, or use any content without prior written consent from us.

7. Limitation of Liability

  • Raadwika Silks is not responsible for any direct, indirect, or consequential damages arising from the use of our Website, delay in delivery, product misuse, or events beyond our control.
  • Our maximum liability for any claim will not exceed the value of the product purchased.

8. User Responsibilities

By using this Website, you agree:

  • To provide accurate, complete, and up-to-date information.
  • Not to misuse the Website for unlawful purposes.
  • Not to engage in fraudulent transactions, spam, or activities that may harm our Website or customers.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those sites.

11. Contact Us

For queries regarding these Terms & Conditions, please contact: ????????????